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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Billy Bailey

October 28, 2026

4 out of 5 rating by Billy Bailey
"Working with the staff was great, the company’s actual policies towards fire protection and what can be insured was unfortunate given the neighborhood my home is in."
We responded:
"Billy, thank you for the 5 stars! I'm happy to know you had a positive experience with our office. We appreciate your support!"
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Arleth Gallardo

October 28, 2026

5 out of 5 rating by Arleth Gallardo
"Juan has been very helpful and is very professional with his work."
We responded:
"Arleth, thank you for sharing your thoughts with us! I'm glad to know that Juan provided you with professional and helpful assistance. We value your feedback and support!"
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Jonathan Forbes

October 27, 2026

5 out of 5 rating by Jonathan Forbes
"Always there to help answer questions and solve problems!"
We responded:
"Thank you for the kind words, Jonathan! We’re glad you’ve had a great experience with our pricing and support. We’re always happy to answer questions and help find solutions. Thanks for choosing us!
Blessing~
Agent Hailie Mickley"
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Elizabeth amlie

October 20, 2026

5 out of 5 rating by Elizabeth amlie
"The whole team is professional and thorough but it's the friendly, personalize care that sets them apart from other ins agencies I've done business with. When things go wrong in life, they are there to handle whatever is needed with my cars or home."
We responded:
"Thank you, Elizabeth, for sharing your experience! I'm happy to hear that our team's professional and personalized care has made a difference for you. We're here to support you whenever you need us, whether it's for your cars or home. We're always happy to help if anything comes up."
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Louise Nesheim

October 20, 2026

5 out of 5 rating by Louise Nesheim
"We met with Hailie to review our policies and make some changes. The office is professional, friendly, and efficient. We were treated as valued customers, which is very important to us. We would recommend."
We responded:
"Louise, thank you for taking the time to leave us a review! I'm happy to hear that you felt valued and appreciated during your visit. Our team strives to provide a professional and friendly experience for everyone. We appreciate your recommendation! Let us know if we can help with anything else."
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Anne Wolf

September 29, 2026

5 out of 5 rating by Anne Wolf
"I've been with State Farm for years and have had nothing but positive experiences. Hailie Mickley provides exceptional customer service with professionalism and a personal touch. Highly recommend!"
We responded:
"Anne, thank you for taking the time to leave us a review! I'm happy to hear that you've had such positive experiences with us over the years. Providing exceptional service with a personal touch is what we strive for. We appreciate your recommendation! Let us know if we can help with anything else!"
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Kathryn Mitchell

September 17, 2026

5 out of 5 rating by Kathryn Mitchell
"Juan was professional and took time to help me understand my options. He is articulate and helpful. Thumbs up to him! Great asset to his company!"
We responded:
"Kathryn, thank you for taking the time to leave us a review! I'm happy to hear that Juan was able to assist you and make your experience a positive one. He's definitely a valued member of our team. We appreciate your support!"
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Keith Olson

September 14, 2026

5 out of 5 rating by Keith Olson
"The new office set up is awesome and they are very responsive on the phone and email and always there to help even for the simple things"
We responded:
"Keith, thank you for taking the time to leave us a review! I'm happy to hear that you like our new office setup and appreciate our responsiveness. We're here to help with anything you need, big or small. Feel free to reach out if you need anything else!"
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Kerek Swanson

September 9, 2026

5 out of 5 rating by Kerek Swanson
"In one meeting, Hailie went through all my insurance needs and addressed every concern, and followed up with any remaining questions. Very knowledgeable about coverages, weighing pros and cons to every option. Outstanding experience!"
We responded:
"Thank you so much for your thoughtful review Kerek! We’re truly grateful for the opportunity to work with you.

I am honored to have been able to walk through your insurance needs thoroughly, address each concern, and follow up to make sure all questions were answered. It means a lot to hear you felt the options were clearly explained and that you found the process quick and easy.

And we also want to highlight how important it is to regularly review your insurance—coverages, endorsements, and discounts all need to be in the right place. We’re delighted we could provide you peace of mind knowing everything is set properly.

We really appreciate you very much!
~Blessings,
Agent Hailie Mickley"
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Digby17

August 31, 2026

5 out of 5 rating by Digby17
"I have insured my cars, motorbikes and home through Hailie's agency for a number of years. I also have an umbrella policy with them. During this time I have always received excellent service from Hailie and her team. Great peace of mind and I couldn't recommend them more highly."
We responded:
"Thank you! I'm really happy to hear that you've had such a positive experience with us over the years. It's great to know that our service has provided you with peace of mind. We're grateful for your recommendation and continued trust in insuring your policies with us. We're always here to help if you need anything else!"
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Ollie Iarrobino

August 17, 2026

5 out of 5 rating by Ollie Iarrobino
"Hailie is extremely knowledgeable and very efficient. She is also very lovely to deal with. I highly recommend using her for all of your insurance needs."
We responded:
"Thank you Ollie! We are honored to be your Colorado Agency. God Bless you ~ Agent Hailie Mickley "
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caroline paxson

August 4, 2026

5 out of 5 rating by caroline paxson
"Hailie is the best! Her and her team are always really helpful and provide info best tailored to specific clients needs."
We responded:
"Thank you, Caroline! I'm happy to hear that you find our team helpful and that we provide information tailored to your needs. We always strive to offer the best service possible. Feel free to reach out if you need anything else!"
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Michelle Kerns

July 24, 2026

5 out of 5 rating by Michelle Kerns
"Thank you, Hailie, for supporting my son's 4-H project and for your willingness to invest in local youth! Your support means so much to Silas."
We responded:
"Dear Michelle,
Thank you so much for your kind words and for reaching out for donation.
I’m so happy to support Silas and his little chicken "Jill" through his 4-H project. It means the world to me to invest in local youth like him.
The Garfield County Fair and Rodeo 4-H programs are truly incredible for our young people—offering them a chance to learn, build confidence, and take pride in what they’ve worked for. We feel truly blessed to be able to give back and watch these kids grow.
~God Bless
Agent Mickley"
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chris dolan

July 10, 2026

5 out of 5 rating by chris dolan
"The Hailie Mickley office in Carbondale has an excellent staff from top to bottom. They have given me prudent advice over the years, they are patient while offering products I was unaware of, and have always been courteous and respectful. They have shown me ways to save money while protecting my assets.
Juan in particular is a great addition to the team."
We responded:
"Dear Chris
Thank you so much for the kind review! We truly appreciate your long-time partnership and it’s always a pleasure working with you. Hearing that you’ve experienced prudent advice, patience as we help you explore options, and courteous, respectful service means a lot to our team.

We’re also glad we’ve been able to help you find ways to save money while protecting your assets. And we’ll be sure to recognize Juan for being a great addition to the team—your feedback is greatly appreciated.

Thanks again, Chris—if you ever need anything, we’re here for you!

~ Blessings,
Hailie Mickley Office – Carbondale"
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Kerry Kleisner

May 29, 2026

5 out of 5 rating by Kerry Kleisner
"Always dependable service!"
We responded:
"Thank you so much for your kind words Kerry! We’re so happy to hear that you find our service dependable. Your satisfaction is our top priority, and it’s wonderful to know that we’re meeting your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out. Have a blessed day!- Agent, Hailie Mickley "
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Carol Federman

May 13, 2026

5 out of 5 rating by Carol Federman
"I’m very happy that I was able to go over my coverage. Everything was handled professionally ."
We responded:
"Thank you, Carol! I'm glad you had a positive experience reviewing your coverage with us. We strive to maintain a high level of professionalism in all our interactions. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!
~ God Bless,
Agent Mickley"
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Angela Arredondo

May 8, 2026

5 out of 5 rating by Angela Arredondo
"Tienen una excelente atencion , por lo cual puedes adquirir un buen servicio con una explicacion clara y detallada"
We responded:
"¡Gracias, Angela! Me alegra que hayas recibido una atención excelente y un servicio claro y detallado. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
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Kathryn Camp

May 7, 2026

5 out of 5 rating by Kathryn Camp
"Mickley Insurance and Financial Services provides my family with homeowners and auto insurance, and they have helped us provide rental insurance for our adult son when he signed his first apartment lease while in college. At every stage of life, we feel blessed to have the security of knowing that we are covered by a company that cares about us and our community, and that if life presents us with a situation where our insurance coverage is needed, we will have the support of Hailie Mickley and her team."
We responded:
"Thank you, Kathryn, for sharing your experience! I'm happy to know that our team has been able to support your family with various insurance needs. It's wonderful to hear that you feel secure with our services. If there's anything else we can assist you with, just let us know!"
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Kristina Hayes

May 6, 2026

5 out of 5 rating by Kristina Hayes
"I Called into to get a quote on my car and spoke with Jessie. She was fantastic! Talked to me about things that I didn’t even know State Farm offered. As a real estate agent in CO I’ll definitely be referring people to her and this agency!"
We responded:
"Thank you for the fantastic review! We’re so glad Jessie was able to help you with your State Farm car insurance quote. She takes the time to explain coverage options and benefits many people don’t know are available—so you can make confident decisions.
We truly appreciate your support and will be happy to help any friends, family, or clients you refer to us in Colorado!"
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Tara Sheahan

May 5, 2026

5 out of 5 rating by Tara Sheahan
"Incredible people, customer service, kindness, and 5 star service!"
We responded:
"Thank you, Tara! I'm so happy you had a great experience with our team. Your kind words about our customer service and kindness mean a lot to us. Let us know if there's anything else we can do for you!"
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Matt Dube

May 5, 2026

5 out of 5 rating by Matt Dube
"Always courteous and accurate with their services."
We responded:
"Thank you, Matt! I'm glad to hear that you find our services courteous and accurate. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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Dan Blankenship

April 30, 2026

5 out of 5 rating by Dan Blankenship
"Whenever I contact Juan, he is super helpful and responsive! I always get great service from State Farm! There is no hassle when submitting my claims! I highly recommend Hailie Mickley's Agency!"
We responded:
"Thank you so much for your kind words Dan! We’re thrilled to hear that Hannah and I have been able to provide you with the support and assistance you need. Your trust in us means a lot, and we’re committed to ensuring you feel confident and well taken care of. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here for you!"
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Ellen McLean

April 29, 2026

5 out of 5 rating by Ellen McLean
"Great service when I asked to add a named insured to my policy. Quick response and accurate execution of the task.

Thanks!"
We responded:
"Thank you, Ellen! I'm happy to hear that you received great service when adding a named insured to your policy. Our team is committed to providing quick and accurate assistance. Let us know if there's anything else we can do for you!"
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Laura McDilda

April 28, 2026

5 out of 5 rating by Laura McDilda
"Joan was patient and worked out what i needed"
We responded:
"Thank you, Laura! I'm happy to know you received the assistance you needed with patience and care. We appreciate your feedback and are here for any future needs you may have. Thanks for choosing us!"
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Aspen Local

April 21, 2026

5 out of 5 rating by Aspen Local
"Wow, what a difference in price between my previous policy and State Farm. I wish I had gone with State Farm years ago. Jessica and the team in Carbondale are very thorough and expedient in getting quotes out. Worth a try."
We responded:
"Hey there! Thank you for sharing your experience comparing your previous policy and your new homeowners and auto coverage with our office. We're so glad Jessica and the team were able to be thorough and quick in getting everything together for you. It means a lot that you found the switch worthwhile and gave us a try!"