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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of todd fugate

todd fugate

November 13, 2024

5  out of  5
rating by todd fugate
"Hailie and her team have been great to work with. They got me the answers I needed very efficiently."
We responded:
"Thank you so much for your kind endorsement, Todd! Your extensive experience as a prior State Farm agent and your background as a commercial lines underwriter truly speak volumes. We are incredibly grateful for your mentorship and support. Your review means a lot to our office, and we look forward to continuing to serve you. Thank you for choosing us!"
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Antonio Gonzales

November 12, 2024

5  out of  5
rating by Antonio Gonzales
"Juan betancourt I really apréciate your customer service and everything you always help me out with will recommend him with anyone.. thank you Hailie for having such good help in your Deparment you guys are great every time I call thanks once again"
We responded:
"Thank you Antonio for your thoughtful words, we are delighted to have you as a client! Agent Hailie Mickley "
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David Ritchie

October 25, 2024

5  out of  5
rating by David Ritchie
"Top notch commitment to customer service"
We responded:
"Thank you so much for your kind words David! We're thrilled to hear that you had a positive experience with our office. Your satisfaction is our top priority, and we appreciate your support. If there's anything else we can assist you with, please don't hesitate to reach out! Agent Hailie Mickley "
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Robert Maganini

October 23, 2024

5  out of  5
rating by Robert Maganini
"I didn’t think the excellent service I have received from this State Farm agency could get any better but it has under the guidance of the new agent Hailie Mickley. She effortlessly and efficiently navigated me through some complex coverage changes and modifications. All the while with a friendly and professional manner."
We responded:
"Thank you so much for your kind words Bob! I am thrilled to hear that you had such a positive experience with our agency. Providing excellent service is our top priority, and it's wonderful to know that we were able to assist you with your coverage changes in a friendly and professional way. We appreciate your feedback and look forward to continuing to serve you! Warmly, Agent Hailie Mickley "
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Meredith Kasper

October 19, 2024

5  out of  5
rating by Meredith Kasper
"Hailie and Sarah were great. They took the time to go over my current policies and find me some good savings options. I recommend sitting down with them and reviewing your policies, it’s worth it. They are very helpful and they will answer your questions without being pushy."
We responded:
"Meredith, thank you so much for taking the time to share your experience with us! We truly appreciate your feedback and are thrilled to hear that you enjoyed your insurance review. Thank you for your endorsement of our office and of the service we provide, your support means a lot to us and helps us continue to improve and provide the best experience possible. Warmly, Hailie Mickley "
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Clark Addington

October 14, 2024

5  out of  5
rating by Clark Addington
"Wonderful customer service! Recommend to a friend!"
We responded:
"Thanks for your review Clark! I am happy to hear that we were able to provide you with excellent customer service, please feel free to reach out if you have any questions! - Hailie"
Profile photo of Richard Nelson

Richard Nelson

October 8, 2024

5  out of  5
rating by Richard Nelson
"Sarah was very knowledgeable and professional. She answered my question quickly and also answered a few before I knew to ask them. Great service!"
We responded:
"Thank you Richard for your thoughtful review. Sarah is an absolute gem, and we are thrilled to have her on our team. We are honored by the opportunity of servicing your accounts Richard and look forward to your continued business. Agent Mickley "
Profile photo of Shannon Mickley

Shannon Mickley

October 4, 2024

5  out of  5
rating by Shannon Mickley
"I have been with State Farm for over 12 years. It has been an amazing experience. To know I am well taken care of with homeowners, auto and life insurance. Thank you Hailie and team 💙 for making sure I have the right amount of coverage for a great price and always there when I have a question or need help."
We responded:
"- Thank you, Shannon, for your review and kind feedback on your experience with us! I am happy to hear that we have been helpful to you for the past 12 years. If you need any further assistance, please give us a call! - Hailie "
Profile photo of Laura Nelson

Laura Nelson

September 10, 2024

5  out of  5
rating by Laura Nelson
"I have to give great props and say thank you to Sarah Nelson, I was hesitant to change our home owners insurance because they kind of scare you into staying with your current policy. But she not only was able to cut our annual premium in half, but gave us a 50% increase in our dwelling coverage and personal property amount and it still cost only half as much. All while lowering the insurance on all 3 of our vehicles also. Thanks Sarah!!!"
We responded:
"Thank you Laura, we love having Sarah as a part of our team and it is wonderful to hear that she took time to review your insurance needs and offer you great coverage based on your personal price plan. Thank you for your business Laura! Hailie Mickley "
Profile photo of Rulbe Alvarado

Rulbe Alvarado

September 9, 2024

5  out of  5
rating by Rulbe Alvarado
"Great team with quick response and always available for any questions or feedback about your policies and or claims regarding. I truly recommend Hailie Mickey . 👍"
We responded:
"Thank you Rulbe for your kind words. We are blessed to have you as a client. You have always been incredibly thoughtful. We love when you stop in to visit us and we are truly grateful for your business Rulbe. Warmly, Hailie Mickley "
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kimberly callaway

September 4, 2024

5  out of  5
rating by kimberly callaway
"Hailie is wonderful knowledgeable and helpful. I came to her office for help with a long standing problem and I left very impressed."
We responded:
"Hi Kimberly! Thank you for your review! I am so happy to hear your positive feedback, and that we were able to give you the help you have been looking for. Feel free to reach out with any questions you may have! - Hailie"
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Megan Malone

August 26, 2024

5  out of  5
rating by Megan Malone
"Good, personalized service that is timely! Very satisfied with Hailie Mickley and her team!"
We responded:
"Thank you Megan! We are grateful for your business and blessed beyond measure to have such thoughtful clients like you. "
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Cindy Rogers

August 21, 2024

5  out of  5
rating by Cindy Rogers
"Hailie has been wonderful helping me with my insurance for my automobiles and home. She saved me a lot of money by taking the time to review my policies and make adjustments. Hailie is so easy and kind to speak with. I really feel like I’m being taken care of. I highly recommend Hailie Mickley/State Farms Insirance in Carbonedale for all your insurance needs!!! Thank you Hailie"
We responded:
"Thank you Cindy! We are always happy to help! It was wonderful reviewing your coverages with you. Warmly, Hailie Mickley "
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Mark Kirch

August 8, 2024

5  out of  5
rating by Mark Kirch
"Hailie has helped me with all my insurance needs for years, so I'm excited that she owns her own agency, now. Her staff, like Sarah Jo, are super knowledgeable and helpful! I'm a loyal customer!"
We responded:
"Hi Mark! Thank you for your review! I always love hearing from customers about their experiences, especially such a loyal and devoted one like yourself! I am glad we have been able to help you for all these years. If you have any questions, you know where to find me! - Hailie"
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Laurie Dows

July 23, 2024

5  out of  5
rating by Laurie Dows
"Hailie and her team always offer the best service and advice and are super friendly. I have all my insurance needs handled by this stellar State Farm agent."
We responded:
"Thank you Laurie, we are so happy to have you as one of our clients. You make the work we do here such a joy! Have fun on your walk with the pup!"
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Jason Jolgren

July 18, 2024

5  out of  5
rating by Jason Jolgren
"Hailey has been helping me with insurance for my family’s vehicles . She has done a terrific job helping me find ways to save on our car insurance and has been a kind and caring person to work with, I highly recommend using Hailey ! Laura Jolgren"
We responded:
"Thank you for your kind words Luara & Jason! We are so excited for your journey ahead, and will think of you often, mostly in February when we are freezing up here and you are warm in FL :) Blessings! "
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Liz M

July 18, 2024

5  out of  5
rating by Liz M
"Great service"
We responded:
"Thank you Liz! we are honored to your Local Agency, Team Mickley"