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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristina Hayes

May 6, 2026

5  out of  5
rating by Kristina Hayes
"I Called into to get a quote on my car and spoke with Jessie. She was fantastic! Talked to me about things that I didn’t even know State Farm offered. As a real estate agent in CO I’ll definitely be referring people to her and this agency!"
We responded:
"Thank you for the fantastic review! We’re so glad Jessie was able to help you with your State Farm car insurance quote. She takes the time to explain coverage options and benefits many people don’t know are available—so you can make confident decisions. We truly appreciate your support and will be happy to help any friends, family, or clients you refer to us in Colorado!"
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Tara Sheahan

May 5, 2026

5  out of  5
rating by Tara Sheahan
"Incredible people, customer service, kindness, and 5 star service!"
We responded:
"Thank you, Tara! I'm so happy you had a great experience with our team. Your kind words about our customer service and kindness mean a lot to us. Let us know if there's anything else we can do for you!"
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Matt Dube

May 5, 2026

5  out of  5
rating by Matt Dube
"Always courteous and accurate with their services."
We responded:
"Thank you, Matt! I'm glad to hear that you find our services courteous and accurate. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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Dan Blankenship

April 30, 2026

5  out of  5
rating by Dan Blankenship
"Whenever I contact Juan, he is super helpful and responsive! I always get great service from State Farm! There is no hassle when submitting my claims! I highly recommend Hailie Mickley's Agency!"
We responded:
"Thank you so much for your kind words Dan! We’re thrilled to hear that Hannah and I have been able to provide you with the support and assistance you need. Your trust in us means a lot, and we’re committed to ensuring you feel confident and well taken care of. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here for you!"
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Ellen McLean

April 29, 2026

5  out of  5
rating by Ellen McLean
"Great service when I asked to add a named insured to my policy. Quick response and accurate execution of the task. Thanks!"
We responded:
"Thank you, Ellen! I'm happy to hear that you received great service when adding a named insured to your policy. Our team is committed to providing quick and accurate assistance. Let us know if there's anything else we can do for you!"
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Laura McDilda

April 28, 2026

5  out of  5
rating by Laura McDilda
"Joan was patient and worked out what i needed"
We responded:
"Thank you, Laura! I'm happy to know you received the assistance you needed with patience and care. We appreciate your feedback and are here for any future needs you may have. Thanks for choosing us!"
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Aspen Local

April 21, 2026

5  out of  5
rating by Aspen Local
"Wow, what a difference in price between my previous policy and State Farm. I wish I had gone with State Farm years ago. Jessica and the team in Carbondale are very thorough and expedient in getting quotes out. Worth a try."
We responded:
"Hey there! Thank you for sharing your experience comparing your previous policy and your new homeowners and auto coverage with our office. We're so glad Jessica and the team were able to be thorough and quick in getting everything together for you. It means a lot that you found the switch worthwhile and gave us a try!"
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Belinda Brownell

April 17, 2026

5  out of  5
rating by Belinda Brownell
"HAILIE and Juan and Agnes were all extremely helpful with me trying to file a claim that I had for a flood in my physical therapy office. I was a bit overwhelmed with all the paperwork and the hassle of it all, but they helped me out so much and were very comforting. I have nothing but great things to stay say about the State Farm office and their team. Thank you all. Belinda Brownell, owner of a flooded physical therapy clinic.!?"
We responded:
"Dear Belinda—thank you so much for your kind words! We’re glad our team, was able to help you with your State Farm insurance claim after the flood at your Physical Therapy office. We understand how overwhelming the paperwork can be, and we’re proud we could make the process easier and more comforting. As a small business, we’re honored to take care of other small businesses in Carbondale, CO. Thanks again for trusting our State Farm team—we’re always here if you need anything in the future. ~Blessings Agent Mickley "
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Jessa Lee

April 9, 2026

5  out of  5
rating by Jessa Lee
"Yolanda was super quick and responsive with adding on a Personal Articles policy! Great experience all around."
We responded:
"Thank you for your review, Jessa! I'm glad to hear that Yolanda was quick and responsive in assisting you with your policy. We aim to provide a great experience for all our customers. If you need anything else, feel free to reach out!"
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Ollie Iarrobino

April 9, 2026

5  out of  5
rating by Ollie Iarrobino
"Hailie is extremely knowledgeable and very efficient. She is also very lovely to deal with. I highly recommend using her for all of your insurance needs."
We responded:
"Thank you Ollie! We are honored to be your Colorado Agency. God Bless you ~ Agent Hailie Mickley "
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Tracey White

April 6, 2026

5  out of  5
rating by Tracey White
"Extremely knowledgeable and friendly staff! Jessie and Juan have answered many of my questions with efficiency and always guide me in the right direction with all my insurance needs!"
We responded:
"Thank you, Tracey! I'm happy to hear that Jessie and Juan have been able to assist you with your insurance needs. Our team takes pride in providing knowledgeable and friendly service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Yvette Baker

April 5, 2026

5  out of  5
rating by Yvette Baker
"The staff at State Farm Carbondale Co. are GREAT. Juan new to the office is awesome, he has been helpful in all aspects of my our needs. Thank you Juan"
We responded:
"Dear Yvette Thank you, for your thoughtful review. We are delighted to hear that our team, especially Juan, has been helpful with your needs. We appreciate your feedback and are always here to assist you with anything you might need. Thanks for choosing us! ~Blessings, Agent Mickley "
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Bob Ashleigh

April 2, 2026

5  out of  5
rating by Bob Ashleigh
"Great office!! Super helpful and great information."
We responded:
"Thank you, Bob! I'm happy to hear that you found our office helpful and informative. We’re committed to providing excellent service and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Kathryn Camp

March 31, 2026

5  out of  5
rating by Kathryn Camp
"Mickley Insurance and Financial Services provides my family with homeowners and auto insurance, and they have helped us provide rental insurance for our adult son when he signed his first apartment lease while in college. At every stage of life, we feel blessed to have the security of knowing that we are covered by a company that cares about us and our community, and that if life presents us with a situation where our insurance coverage is needed, we will have the support of Hailie Mickley and her team."
We responded:
"Thank you, Kathryn, for sharing your experience! I'm happy to know that our team has been able to support your family with various insurance needs. It's wonderful to hear that you feel secure with our services. If there's anything else we can assist you with, just let us know!"
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Alan Caniglia

March 28, 2026

5  out of  5
rating by Alan Caniglia
"My family has been using State Farm insurance for over 50 years. We presently are using the State Farm office in Carbondale known as the Mickley Insurance and Financial Services, for the 30 years that we have lived in the valley. We have been working with Hailie Mickley and found her extremely knowledgeable, attentive and courteous. We highly recommend Hailie at State Farm for all of your insurance needs. Alan Caniglia"
We responded:
"Dear Alan, Thank you so much for your kind words and wonderful feedback! It means a lot to us that you and your family have trusted our insurance office for so many years. We are truly grateful for your continued support and recommendation. Providing excellent service to valued clients like you is what motivates us every day. If there’s ever anything more we can do to assist with your insurance needs, please don’t hesitate to reach out. We look forward to serving you and your family for many years to come! God bless you and your family, ~Agent Mickley"
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Juan cabrera

March 17, 2026

5  out of  5
rating by Juan cabrera
"Great Customer Service"
We responded:
"Thank you, Juan! I'm happy to hear you appreciated our customer service. We’re committed to providing the best experience possible. Let us know if there's anything else we can assist you with! God Bless, ~Agent Mickley"
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Neil Ross

March 16, 2026

5  out of  5
rating by Neil Ross
"Responsive, courteous and professional"
We responded:
"Neil, thank you for your wonderful feedback! I'm happy to know you found our service responsive, courteous, and professional. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
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Meredith Kasper

March 15, 2026

2  out of  5
rating by Meredith Kasper
"UPDATE: sadly, the office messed up some of my insurance and I had to follow-up when I noticed the bill increase, they admitted they made a mistake but didn’t offer to try and fix it so I ended up transferring to a different agent that was much better and fixed the issue. Original Hailie and Sarah were great. They took the time to go over my current policies and find me some good savings options. I recommend sitting down with them and reviewing your policies, it’s worth it. They are very helpful and they will answer your questions without being pushy."
We responded:
"Hi Meredith, Thank you for sharing your feedback. We’re sorry to hear about the insurance billing issue you experienced and understand how frustrating that must have been. We always aim to provide accurate and helpful service, and we regret that we didn’t meet your expectations in this instance. We noticed that you transferred to a different agent’s office back in December 2022, so we’re a bit surprised to see this review now that it has been 2 years. If there’s anything we can still assist with or clarify, please don’t hesitate to reach out. We appreciate the opportunity to learn from your experience and improve. Wishing you all the best with your current agent!"
Profile photo of Bret Moyer

Bret Moyer

March 13, 2026

5  out of  5
rating by Bret Moyer
"The folks at Hailie Mickley State farm are welcoming friendly, and always willing to help. They are very timely with their responses and very knowledgable."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you find the team at Hailie Mickley State Farm welcoming, friendly, and knowledgeable. Providing timely and helpful service for homeowners insurance and all your insurance needs is our top priority. If you ever have any questions or need assistance, don’t hesitate to reach out — we’re always here to help! Blessings ~Agent Mickley "
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Predrag Rodic

March 12, 2026

5  out of  5
rating by Predrag Rodic
"Great service and great hospitality!"
We responded:
"Thank you, Predrag! I'm happy you enjoyed our service and hospitality. We aim to provide a welcoming experience for everyone. Let us know if there's anything else we can assist you with! Warmly, ~Agent Mickley "
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mike kennedy

March 12, 2026

4  out of  5
rating by mike kennedy
"All went well, appreciated the help"
We responded:
"Thank you so much for your kind review Mike! We truly appreciate your support and are grateful for all the incredible work you do with the Carbondale Rodeo. Your dedication to our community makes a meaningful difference, and we’re proud to serve customers like you. At Hailie Mickley State Farm, we’re committed to providing top-quality service and supporting the Carbondale community in every way we can. Looking forward to continuing to work with you! Blessings, ~ Agent Mickley "
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Chris Calabro

March 10, 2026

5  out of  5
rating by Chris Calabro
"Hannah and State farm have been awesome to work with. I highly recommend their services"
We responded:
"Thank you so much for your kind words Chris! We're thrilled to hear that you had a positive experience working with Hannah and our State Farm team. Your recommendation means a lot to us! If you ever need assistance in the future, don’t hesitate to reach out. We’re here to help!"
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Kyle-Leigh Berry

March 9, 2026

5  out of  5
rating by Kyle-Leigh Berry
"I’ve had a great experience with this home and auto insurance company. Their rates are very competitive, and I was able to get excellent coverage for both my home and vehicle at a price that fits my budget. The entire process—from getting a quote to setting up my policy—was simple and straightforward. What really stands out is their customer service. Anytime I’ve had a question, their team has been friendly, knowledgeable, and quick to help. It’s reassuring to know that if I ever need assistance or need to file a claim, there are reliable people ready to support me. Overall, this company offers a great combination of affordability, reliability, and excellent service. I would definitely recommend them to anyone looking for dependable home and auto insurance coverage."
We responded:
"Dear Kyle-Leigh, Thank you so much for your wonderful review! We're thrilled to hear that you found our home and auto insurance rates competitive and that the coverage fits your budget perfectly. Providing affordable, reliable insurance with excellent customer service is our top priority, and it means a lot to know our team has been friendly, knowledgeable, and responsive whenever you needed assistance. We truly appreciate your recommendation and are always here to support you with any home or vehicle insurance needs in the future. Thanks again for choosing us for your insurance coverage! Blessings ~Agent Mickley "
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Natasha Gitlitz

March 3, 2026

5  out of  5
rating by Natasha Gitlitz
""I cannot recommend Hailie Mickley and her team highly enough. Navigating insurance can often feel overwhelming, but Hailie provides a seamless and sophisticated experience. She is professional, deeply knowledgeable, and consistently demonstrates a genuine commitment to her clients' best interests. She took the time to meticulously explain my options, ensuring my coverage was both comprehensive and tailored to my specific needs. If you are in the Roaring Fork Valley and seeking an agent who prioritizes client advocacy and professional integrity, I highly recommend visiting her office at La Fontana Plaza.""
We responded:
"Thank you, Natasha, so much for your wonderful and heartfelt review! We’re truly grateful for your kind words about Agent Hailie Mickley and our insurance team here at La Fontana Plaza in the Roaring Fork Valley. We understand that navigating insurance can often feel overwhelming, so it means a lot to us to know that we made the process clear, personalized, and tailored to your specific needs. We are especially honored to support someone doing such impactful and meaningful work with Windwalkers, helping riders of all ages with physical, cognitive, behavioral, educational, or social challenges. Your dedication to empowering individuals and creating positive change in our community is truly inspiring, and it’s a privilege to be part of your journey. As a trusted insurance agency in the Roaring Fork Valley, we’re committed to providing honest, knowledgeable guidance and comprehensive coverage that fits each client’s unique situation. If you ever have questions or need expert insurance advice in the future, please don’t hesitate to reach out. Thank you again for your warm recommendation and for all the wonderful work you do for our community! ~God bless, Agent Mickley "
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Jim MacRae

February 28, 2026

5  out of  5
rating by Jim MacRae
"I appreciate the services and information that Jessie provided me when i needed to renew my life insurance policy with State Farm"
We responded:
"Thank you so much for your kind words James! I’m glad Jessie was able to assist you with your life insurance renewal. We appreciate your trust in us and are always here to help whenever you need. ~ Blessings, Agent Mickley "